Support Disclaimer
Kipu Health will assist and guide your facility's Super Users in setting up and using Kipu's product suite. However, for the protection of our clients and the PHI in your instance, it is Kipu's policy not to add, edit, enable, or disable any user profiles on behalf of our clients. Additionally, we cannot alter or delete information in the patient chart due to HIPAA requirements.
Compliance Support
If you have questions about the Compliance functionalities and features, please contact our Compliance Support Team.
Click here to Submit a Ticket or email us at compliancesupport@kipuhealth.com
You can also schedule a call with our team here.
- Hours: 8:00 am - 5:00 pm EST
EMR Support
- Email: Clientservices@kipuhealth.com
- United States: 561-349-5911, Option 3, Option 3
- Canada — 561 349 5911
- London, UK — + 44 203 318 2098
- Edinburgh, UK — + 44 131 608 0909
- European Union — +1 561 349 5911 (001 561 349 5911)
- South-East Asia — +1 561 349 5911 (001 561 349 5911)
Integrated Billing and CollaborateMD Support
- Email: ibsupport@kipuhealth.com
- Phone: 561-349-5911, Option 2, Option 1
- Hours: M-F, 8:00 am - 5:30 pm EST
Avea Support
- Email: support@aveasolutions.com
- Phone: (503) 867-8853, Option 2
- Hours: M-F, 8:00 am - 5:00 pm EST
CRM Support
Click here to Submit a Ticket or email us at crmsupport@kipuhealth.com.
- Phone: 561-349-5911, Option 1
- Hours: 8:00 am - 5:00 pm EST
Other Support Options
- Accounting: (561) 349-5901 or compliancebilling@kipuhealth.com
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