Issue
I want to change my password but can't find how to update it in my profile. How do I update it without having someone from HR or an Admin change it for me?
Environment
Kipu Compliance, All Users
Resolution
Any User that would like to change their password can follow the steps below to make that update.
Important:
If you have forgotten your password and can not log in, skip to step 3.
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Select your Initials in the top right corner.
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Select the Log Out option from the drop-down.
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From the Login page select the blue Forgot Password text below the sign in button.
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Enter the email address that is on your profile and click the Reset Password button.
- An email will be sent to the provided email address with a link to change your password.
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Select the Reset Password button in the email to be redirect to Kipu Compliance.
- Enter a the updated password in the New Password field and retype the same password in the Repeat Password field. Then click the Reset Password button at the bottom to confirm the change.
Important:
If you save your passwords to your browser make sure to update it there as well so you don't get a login error.
Additional Information
To learn how to update the email on a user profile, click here.
To learn how to disable the save passwords feature in your Chrome browser, click here.
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